Terms & Conditions
Effective date: 2026-07-28
Introduction and Acceptance
These Terms & Conditions govern your use of the I Am Still Yours website and services. By placing an order or otherwise using our services, you agree to these terms.
Description of Services
I Am Still Yours designs and hand-crafts memorial keepsakes, including engraved glass and crystal pieces. We serve funeral home partners and individual families who wish to preserve the memory of a loved one in a physical, lasting form.
Orders and Payment
Orders are paid in full at the time of purchase. Because every piece is custom-made to order, refunds are not available once production has begun. If a piece arrives damaged or does not match the approved proof, we will remake it at no charge.
Intellectual Property
Photographs, handwriting samples, stories, and other personal content that you provide remain your property. I Am Still Yours retains all rights to its product designs, production techniques, and imagery of finished pieces used for portfolio and service documentation.
Limitation of Liability
To the fullest extent permitted by law, I Am Still Yours is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any order is limited to the amount paid for that order.
Governing Law
These terms are governed by the laws of the State of California, United States.
SMS Text Message Program
- Program description: I Am Still Yours sends transactional SMS messages to funeral home partner clients and individual customers regarding order status, production milestones, proof approval, shipping notifications, and account-related service communications.
- Message frequency varies.
- Msg & data rates may apply.
- Reply STOP to any message to opt out of future SMS communications.
- Reply HELP to any message for support, or contact hello@iamstillyours.com.
- Support contact: hello@iamstillyours.com
- Carriers are not liable for delayed or undelivered messages.
Contact
Questions about these terms: hello@iamstillyours.com.